Cancellation and Refund Policy

Introduction

At Love Home Joypur, we strive to provide our customers with a seamless and satisfactory experience. We understand that circumstances may arise where you might need to cancel your booking or request a refund. This policy outlines the terms and conditions for cancellations and refunds to ensure a fair and transparent process for all our customers.

1. Cancellation Policy

1.1. Booking Cancellation

Customer-Initiated Cancellation: If you wish to cancel your booking, please contact our customer service department as soon as possible. Cancellations made within 48 hours of the booking date may be eligible for a full refund, subject to certain conditions.
Project-Specific Cancellation: Some projects may have specific cancellation terms and conditions. Please refer to your booking agreement for details.

1.2. Developer-Initiated Cancellation

In the unlikely event that Love Home Joypur has to cancel a booking due to unforeseen circumstances, we will notify you immediately and offer a full refund or the option to transfer your booking to an alternative project, subject to availability.

2. Refund Policy

2.1. Eligibility for Refunds

Refunds will only be issued for eligible cancellations as specified in the booking agreement and within the stipulated time frames.
Refunds will be processed through the original payment method used at the time of booking.

2.2. Refund Process

To request a refund, please contact our customer service department with your booking details and reason for cancellation.
Once your cancellation request is received and reviewed, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 14 working days from the date of approval.

3. Non-Refundable Payments

Certain payments, such as processing fees, administrative fees, or other non-refundable charges specified in the booking agreement, will not be refunded.

4. Partial Refunds

In some cases, partial refunds may be issued if:

The cancellation request is made after the stipulated cancellation period.
There are any deductions as per the booking agreement or other applicable charges.

5. Exceptions

5.1. Force Majeure

Refunds may not be issued for cancellations arising from events beyond our control, such as natural disasters, political instability, or other force majeure events.

5.2. Non-Compliance

Refunds may be denied if the cancellation request does not comply with the terms outlined in the booking agreement or if there is a breach of contract.

6. Contact Information

For any questions or concerns regarding cancellations and refunds, please contact our customer service department at:

Phone: +91 90751905751
Email: support@lovehomejoypur.com
Address: Love Home Joypur, Main Pratap Nagar, Jaipur, Rajasthan, India

Conclusion

We appreciate your understanding and cooperation regarding our cancellation and refund policy. Our goal is to provide you with the best possible service and ensure that your experience with Love Home Joypur is positive and satisfactory. If you have any further questions or need assistance, please do not hesitate to contact us.

Thank you for choosing Love Home Joypur.